Best Practices for Mass Email

Policy | Introduction | Requesting Access to Lists | Email Best Practices | Survey Best Practices | History

Note: this document is a working draft, created for the purposes of the Indiana University, Bloomington Faculty Council. It should not be interpreted as an official University policy.

Mass Email Policy


Who Should Read this Document



Freedom of Expression

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Requesting Access to Officially Administered Mass Email Lists

Steps to Request Access to an Officially Administered Email List

Content and Format of Official Emails

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Email Best Practices

Mass Email Etiquette

Options for creating unofficial mailing lists

Options for graphics and attachments

Other methods of communicating to large audiences

Opt-in/Opt-out mechanisms

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Survey Best Practices

Policy Issues

Designing Your Survery

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Best Practices